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Hey Jedi welcome to the 85th edition of the Identity Jedi Newsletter! Listen huge shoutout to Growth School for sponsoring this weekā€™s newsletter. LISTEN PEOPLE. AI IS HERE TO STAY! Iā€™ve spent the last week digging into a number of AI tools and Iā€™ve had the most fun doing technical work than Iā€™ve had in a LOONG TIME. I encourage everyone to find some time and dig in with AI. Growth School is hosting a masterclass showing, so hit the link above for all the details.

We are JAM PACKED this week. Letā€™s talk about AI and what it means for Identity. I want to give you my wishlist of features and ā€œworkflowā€ Iā€™d like to see from IAM products. Saviynt kicks of the AI Wars as they announce their suite of Intelligence features, you know Iā€™m diving in on that! Also some updates on IDJU

Letā€™s get to the GOOD STUFF!

This week's edition

Savvy Savi?

Remember this day, folks. Saviynt fires the first shot in the AI Wars. Yesterday, Saviynt introduced its Intelligence platform to the world. There were some hits and misses ( in my opinion), and Iā€™ll post a link to my deep dive on it, but suffice it to say, we got a chance to see their vision for AI in their platform. In a nutshell, they are leaning into the position of being the central place to not only administer identity but to secure it and analyze it. They unveiled an Identity Posture management module, certification recommendations, access request recommendations, and their AI named Savi.

What I liked:

  • They leaned into the power of having an LLM and allowed natural language and conversational style interactions between the user and the platform. šŸ‘šŸæ

  • Looking to provide context into IAM administrative actions. How is automated provisioning affecting the business? How is the platform helping to reduce risk? šŸ‘šŸæ

What I didnā€™t like:

  • Certification Recommendations. More so, this feature is leading as a top-level feature. This capability has been around since 2018. Maybe not in their platform but this is using advanced technology to solve a really easy problem. Itā€™s important because you want to reduce time here, but this is a super low-hanging fruit problem, given where we are today with technology. šŸ‘ŽšŸæ

  • Donā€™t just recommend..automate. They pushed recommendation features on both access request and certifications. Recommending is cool, but you know whatā€™s even betterā€¦Automating. They Missed an opportunity to create some distance here between themselves and the market. šŸ‘ŽšŸæ

With Oktane and Navigate right around the corner it will be interesting to see if we get any more news around ā€œAI Enabled featuresā€. Iā€™m expecting Co-Pilots and AI jargon galore the next two quarters from all the major IAM platform players, and contenders.

Oh this will be so much fun!

Identity AI

The next decade will be one of the most transformational in human history.

We will completely rethink the way we interact with computers. I 1000% percent believe that, and youā€™re more than welcome to save this and send it to me 10 years from now if Iā€™m wrong. But what I experienced this week, and the momentum Iā€™m seeing with AI technology, I donā€™t think Iā€™m wrong.

Letā€™s hop in our time machine real quick and go back to the year 1985ā€¦just kidding, letā€™s go to the year 2008. Iā€™m in the movie theater geeking out to the first Iron Man and this scene happens.

I remember telling myself. Thatā€™s it! Thatā€™s the future. I want a real, live, interactive AI system that helps me build things faster. Granted, I realized I was looking at a movie, but the thought was captivating. So much it inspired my first foray into entrepreneurship, but thatā€™s a story for a different day.

J.A.R.V.I.S ( Just A Rather Very Intelligent System) wasnā€™t designed to replace Tony, it was designed to help Tony. To speed up Tonyā€™s ability to turn a thought into a reality. Mundane tasks like setting up project files, storage space, and connecting backed infrastructure let JARVIS handle that, while Tony focused on imagination. From that day forward, Iā€™ve always dreamed of the day that JARVIS would be a reality and not a fantasy.

Back to the presentā€¦a couple of weeks ago, I started using OpenAIā€™s voice prompt ChatGPT. SPOILER ALERT: No, itā€™s not JARVIS, but the experience was close. I could just ask it questions, and it responded, even with some inflection in the vocal responses. I immediately thought, wow, I wonder how close we are to building JARVIS.

This got me to thinking about what it would mean to truly integrate AI into an IAM platform. Not just better mous trap features, but next level evolution features. Hereā€™s what I came up with:

Table stakes Features:

Interactive Chat - This is baked in throughout the platform and understands the context of wherever itā€™s initiated. Backed by not just knowledge of the platform, but IAM knowledge.

Certification Recommendations - Recommendations for which entitlements to certify

Smart Access Request - Tailored access requests based on peer analysis, entitlement activity, and risk.

Automated Role Lifecycle Management - Use data analysis to create and manage roles based on usage.

Next Level Features:

Conversation-based configuration changes - A user can give commands at the next level of interactive chat instead of just querying for information. ā€œRestrict all access to financial applications to only employees in the finance department.ā€

Automated Access Management - Access adjustment based on weighted risk score, feed by activity, and peer analysis. Enforces least privilege and continuously adjusts access.

Conversation-based reporting - Transforming IAM data into business insights. Type in a prompt and get reports. Bonus points for making it a voice-enabled.

Are these things possible? I believe so; Iā€™ve spent the past week building prototype apps building UIs, all with prompt-based interfaces and AI-generated code. Took the development process from days to hours. More about that later, the point is AI is here to stay, and I challenge companies to lean into and not be afraid to innovate. This is the chance to take leaps when it comes to functionality. Be bold.

#304 - Identity and Cybersecurity Insights with United Airlines' CISO Deneen DeFiore

Episode Ā· Identity at the Center Ā· In this episode of the Identity at the Center podcast, host Jim McDonald welcomes Deneen DeFiore, Chief Information Security Officer at United Airlines. The episode delves into Deneen's career path in identity, her extensive experience at General Electric, and the evolution of identity and access management practices. The conversation transitions to her current role at United Airlines, highlighting her approach to integrating customer identity with enhanced trust and personalized experiences. The discussion also touches on building high-performing teams, the importance of professional development through conferences and certifications, and the balance between business and technical leadership. They conclude with some lighter notes on Cincinnati landmarks and local traditions. 00:00 Introduction and Housekeeping 01:16 Guest Introduction: Deneen DeFiori 01:37 Deneen's Identity Origin Story 04:11 Innovative Projects at GE 07:50 United Airlines and Customer Identity 12:35 Building a Winning Team 16:27 Professional Development and Certifications 19:58 Balancing Business and Technology 37:20 Future of Identity and Biometrics 40:01 Cincinnati Hallmarks and Farewell Connect with Deneen: https://www.linkedin.com/in/deneendefiore/ Attending Identity Week in America or Asia? Use our discount code IDAC30 for 30% off your registration fee! Learn more at: http://terrapinn.com/IDWUS/Part-IDAC Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/ Hybrid Identity Protection Conference (HIP Conf) - Use code IDACpod for 20% off: https://register.hipconf.com/W7eVML Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast

Identity Jedi Show Podcast

The Last Word

IDJU is live, and the first class is available! More are coming later this year, targeted for December. The target classes are IGA Theory and PAM Theory, which break down the history and theory behind Identity Governance and Privileged Access Management. If youā€™ve got ideas for classes youā€™d like to see, send them our way!

Enjoy the rest of the week!

Be Good to each other, Be Kind to each other, Love each other

-Identity Jedi

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